Crisis – it might be what’s needed for change March 26, 2009Posted by Darth Sidious in Business Management.
It’s easy to campaign for improving how things are done, and you’ll get a lot of lip service with people who say they like and support the idea.
But what usually ends up happening is that it’s business as usual. Habits are hard to kill, and it takes a concious effort to do something different than what you normally do (especially if what you normally do kinda works ok).
What can happen though is the lack of making these changes can eventually lead to a crisis, but you know what? Maybe that’s exactly what you need.
Bad things aren’t always bad…
Of course something bad happening (lost revenue, customer escalation, mission critical system outage, etc…) is bad. However as managers and leaders, part of your responsibilities is to use these bad events as opportunities for positive change.
And an outright crisis is a big opportunity for that change as you’ve gotten people’s eyes wide open. So if getting to that right spot isn’t happening – don’t view a crisis as totally bad, some good may become of it.